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A new emergency health centre has come up at the OP Jindal Global University. The new emergency wing is an addition to the already existing health centre on campus and boasts of 50 new nursing staff and new ambulances with advanced medical resources. The centre is equipped to handle critical situations, including complex medical emergencies like anaphylactic shock, with a level of preparedness that matches larger hospital facilities.
Dr Nalin Malhotra, joint director and head of superintendent of health centre services at JGU, highlighted the centre’s impressive features, including a sophisticated isolation centre secured by biometric locks, a specialised emergency correspondence centre, and an array of life-saving equipment. "Our medical staff has undergone extensive training in advanced cardiac life support and basic life support techniques, enabling them to respond swiftly and professionally to any medical emergency," explains Dr Malhotra.
The new addition comes with a correspondence centre where the helpline functions as a 24/7 lifeline providing immediate medical assistance, dispatching emergency services, and offering critical first-aid guidance. Accessible through multiple channels, it ensures swift support for any health concern.
“We have spent a large amount of money on effective communication so as to bring down our response time to a minimum” says Dr Malhotra. Additionally,, the isolation ward features advanced infection control measures to handle communicable diseases effectively.
Jahnvi, a first-year student at the university, who was rushed to the emergency centre in August enthusiastically endorses the centre, stating that "they followed all the protocols and made me feel completely safe." However, Anvitha Ram, a second year student, offers a different view. She claimed that during her recent medical consultation, the staff did not provide her sufficient time to compose herself, suggesting that there might be room for improvement in patient interaction and emotional support.
While the dedicated emergency helpline reflects a desire on part of the university administration to bolster on-campus health facilities, its true impact will only be assessed in time.
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Rithu Pawar is a second-year journalism student at JSJC